ISR Business Office Attendance Policy-Institute for Software Research - Carnegie Mellon University

General Policy on Attendance

All ISR Business Office staff members are expected to report to work during their regularly scheduled hours all days in which the university is open for business, unless they are on approved PTO. Exceptions to this general policy are detailed below. Regularly scheduled work hours will vary by employee but, in almost all cases, should be consistent day-to-day; these hours are set by the employee's supervisor, in line with established university policies and procedures.

Paid Time Off

The ISR Business Office follows the university's standard policies on Paid Time Off (PTO). These are available from the HR website and in the Staff Handbook. When possible, PTO should be scheduled as far in advance as is possible with the employee's supervisor. Supervisors are encouraged to approve PTO requests, except when doing so would be highly detrimental to the operations of the organization; any supervisor wishing to disapprove a PTO request must first review that decision with the Deputy Director and Director.

Working From Home

Certain employees may be permitted to work from home on a regular basis; approval for this will be granted at the discretion of the Director and only in those circumstances where the job duties of the individual allow such a regular absence from the normal office environment. Other employees may occasionally work from home with the approval of their supervisor. A request to work from home may be granted due to business need (e.g., a need to work uninterrupted on a time-critical project) or for matters of personal convenience (e.g., a need to have a new roof installed). These requests should be infrequent; excessive requests will be denied.

Personal Emergencies

It is understood that, in some circumstances, employees may need to take PTO without prior notice or may need to leave work early due to personal emergencies. In these cases, the employee should review with his or her supervisor the nature of the emergency; the supervisor will decide if the employee needs to make up the time (if he or she leaves early). Emergency PTO days do not need to be cleared with the supervisor, but standard departmental notification practices (phone call or email to supervisor(s) and the Employment Processes Manager) should be followed whenever possible.

Inclement Weather

If the university is open for business, employees are expected to report for work. It is understood that road conditions and public transportation congestion may occasionally result in employees arriving later than expected. In very extreme weather conditions, it may be advisable to drive or come into the office later than normal so that roads may be cleared by the relevant authorities. In these cases, employees are expected to alert their supervisors that they will be delayed and to discuss with them how time may be made up. Inclement weather is not an acceptable reason to work from home, except in exceedingly rare circumstances (e.g., a 50 year winter storm that coats the entire region in 3" of ice shutting the city down).


All employees are expected to follow university practices for PTO recording, including providing an electronic PTO record to the Employment Processes Manager at the end of each month, and providing a printed, signed copy each January.

Date of Revision

July 2013

Impacted Employees

ISR Business Office Staff Members (including ITS, Videography, and Wean Hall-based administrative staff unless otherwise covered under lab/center-specific policies)

Emergency PTO Notifications

Staff members taking emergency PTO or working from home due to an emergency should endeavor to make a phone call or send an email to their supervisor and the department's Employment Processes Supervisor.